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800-401-5811
First Time Shoppers
SHIPPING INFORMATION & POLICIES

We ship to the 50 United States, Canada and Overseas (see country list) using United States Postal Service and UPS. Standard, Expedited and Overnight services are available. Always use UPS if you need your package by a particular date!

Shipping days are Monday thru Saturday (non-holidays). All orders usually ship within one (1) business day (excluding Sunday, national holidays and backordered items). Please note: UPS orders ship Monday through Friday only.


Click to view Shipping Time Chart
Click to view Canada Shipping
Click to view International Shipping
UPS and USPS



Shipping Time Chart (within the U.S.A.)  Click for International

Most orders ship within 1-2 business days. All expedited services (USPS Express and all UPS) ship same day if received by 2PM, next day if received between 2PM and Midnight. If billing address does not match what your credt card company has on file, your shipment may be delayed while we verify payment.

Standard Ground Shipping About 5-10 day delivery (non-guaranteed), Monday thru Saturday
Priority USPS Mail About 2-3 day delivery (non-guaranteed), Monday thru Saturday
12-Dollar Flat Rate 2-Day Shipping Guaranteed 2-day delivery, Monday thru Friday
Express USPS Mail Guaranteed 1-2 day delivery if ordered before 2PM EST
UPS Ground Guaranteed but varies by location. View UPS Ground Shipping Chart.
UPS 3-day Select Guaranteed delivery in 3 days if ordered before 2PM EST, Monday thru Friday
UPS 2nd Day Air Guaranteed delivery in 2 days if ordered before 2PM EST, Monday thru Friday
UPS Next Day Air Saver Overnight delivery if ordered before 2PM EST, Monday thru Friday
UPS Next Day Air Overnight delivery by 10AM if ordered before 2PM EST to most locations, Monday thru Friday


 




USPS (United States Postal Service)


USPS Standard Shipping (with Delivery Confirmation)
1 Item $5.95
2 Items $6.95
3 Items $9.00
4 Items $12.25
5-6 Items $15.25
7-9 Items $19.25
10+ Items Only UPS options will be available (calculated in cart).

USPS Priority Mail (with Delivery Confirmation)
2-3 Day Estimated Delivery
1 Items $7.95
2 Items $8.95
3 Items $10.95
4 Items $12.25
5-6 Items $15.25
7-9 $19.00
10+ Items Only UPS options will be available (calculated in cart).

USPS Express (Overnight delivery is NOT guaranteed)
Orders must be placed before 2PM EST for same day shipping*
1 Item $26.95
2 Items $30.95
3-4 Items $37.95
5-6 Items $45.95
7-9 Items $50.95+

A signature will be required for Express Overnight orders.

*USPS Express shipments are sent USPS Express Mail with an Overnight or 2-day Delivery commitment. Shipments arrive Monday thru Friday (Saturday to most residential addresses), except holidays. Orders placed on Friday after 2PM, Saturday and Sunday will be shipped on Monday for Tuesday delivery.




UPS (United Parcel Service)


UPS - United Parcel Service (with real-time tracking)
We offer UPS services for customers who need a specific delivery date or tracking on their shipment.
  1. Costs are calculated during checkout according to your shipping zip code and merchandise weight.

  2. Overnight and 2-Day orders must be placed before 2PM EST for same day shipping (excluding backordered items). UPS delivers Monday through Friday. Orders placed on Friday after 2PM, Saturday and Sunday will be shipped on Monday.


 
CANADA


USPS International First Class (1-5 Week Estimated Delivery - No Tracking)
1 Item $9.95
2 Items $10.95
3-4 Items $13.95
5-6 Items $17.95
7-9 Items $21.95

International Priority (6-12 Days Estimated Delivery - Tracking Provided)
1-2 Items $18.95
3-4 Items $21.95
5-6 Items $27.95
7-10 Items $35.95

UPS Worldwide Express (1-3 Business Day Delivery - Tracking Provided)
Shipping price will be calculated in the shopping cart (because it is dependant on shipping address and products ordered).

Duties & Taxes
Please note that customer is responsible for the import duties and taxes that may be due after your package reaches Canada. Please contact your local customs office to verify fees and regulations. Sorry but we can not be responsible for customs delays!
 
INTERNATIONAL


USPS International First Class (1-5 Week Estimated Delivery - No Tracking)
1 Item $12.95
2 Items $15.95
3-4 Items $18.95
5-6 Items $21.95
7-9 Items $25.95
10 or more Items $30.95

USPS International Priority (6-12 Business Days Estimated Delivery - Tracking Provided)
1 Items $25.95
2 Items $27.95
3-4 Items $32.95
5 or more Items $40.95

UPS Worldwide Express (1-3 Business Day Delivery - Tracking Provided)
Shipping price will be calculated in the shopping cart (because it is dependant on shipping address and products ordered).

Duties & Taxes
Please note that customer is responsible for the import duties and taxes that may be due after your package reaches your country. Please contact your local customs office to verify fees and regulations. Sorry but we can not be responsible for customs delays!




Important Notes About International Shipping

  • How We Ship:International orders ship via USPS Services. We ship only to the validated billing address of the buyer's credit card! We reserve the right to refuse any order.


  • Where We Ship: We ship to most European, South American and Caribbean countries, the UAE and South Africa, Australia and New Zealand. Click here see a full list of countries to which we ship.


  • Tracking Options: USPS has stopped providing tracking services for USPS First Class International. USPS still issues a tracking number, but when checked, tracking will report "There is no record of this mail item". If you require tracking information, please choose the USPS International Priority Service.


  • ABOUT DUTY AND TAXES DUE: Please note that customer is responsible for the import duties and taxes (VAT) that may be due after your package reaches your country. Please contact your local customs office to verify fees and regulations. Sorry but we can not be responsible for customs delays!




MISCELLANEOUS SHIPPING INFO:

  1. Please ensure that there is a secure area for packages to be left by the USPS or UPS in the event that no one is home to accept delivery. Please understand that we can not be responsible for items that are lost or stolen AFTER packages are scanned as "Delivered" (with or without signature).


  2. Merchandise is shipped in plain brown boxes, or white or red mailers. The return address reads "S&V LLC". There are no additional brand or logo markings on the packages (except for International packages which require company and contents details for customs purposes).


  3. USPS requires that most orders to APO/FPO addresses be shipped using USPS First Class Mail.


  4. Delivery Confirmation numbers are provided via email when items are shipped. Please be aware that SPAM blockers may prevent customers from receiving these emails (especially AOL).


  5. Real-time tracking numbers are provided for UPS shipments. Delivery Confirmation and/or Signature Confirmation is used for all orders shipped via the U.S. Postal Service.


  6. We are very careful about protecting our customer's privacy and preventing fraud. We work closely with the credit card issuers and law enforcement to deter and prevent fraudulent payment methods. We reserve the right to refuse any order if we feel that the payment, shipping or billing information submitted may be fraudulent in any way.