Positions are currently available at Bubbles Bodywear! Please see below for details.
Customer Service Representative
Job Description: Bubbles Bodywear is a small but growing company seeking a mature and reliable Customer Service Representative for full-time call center customer support.
Job Purpose: To maintain customer satisfaction by providing hands-on problem-solving solutions through daily Customer Service related administrative functions.
Job Duties: Position includes many other daily responsibilities including customer refunds, return/exchange management, inventory handling and shipping-oriented tasks.
Customer Service daily tasks/objectives:
1. Answer customer phone calls
2. Reply to emails/tickets created by customers
3. Resolve customer complaints
4. Provide product advice and shopping assistance with the objective of reducing return/exchange rate
5. Process exchanges
6. Pack and ship orders
7. Process chargebacks
8. Process lost package claims
1. Experience in Internet Retail/Ecommerce business is preferred.
2. In-depth knowledge of customer service principles and practices.
3. Strong communication skills.
4. A positive disposition.
5. Due to the possibility that customers may call with sensitive personal issues, position requires maturity, discretion, tact and a kind disposition.
6. Strong computer and writing skills are a must. Experience using Word, Excel and Outlook is preferred.
7. Experience preferred in the areas of: Customer Service, Ecommerce Shipping, Emphasizing Excellence
Minimum Job Requirements:
1. Education: AA/BA/BS preferred or equivalent employment experience in the industry.
2. Ability to work an 8:30AM to 5:30PM or 9:00AM to 6:00PM shift.
Company: Bubbles Bodywear is a worldwide brand focusing on the design, development and manufacturing of problem-solving shapewear solutions for women and men. We are a small but fast-growing company looking for motivated team members who want to grow with us. Exceptional Customer Service is our brand's most valuable asset behind our innovative product offerings!
Culture: We provide a laid-back but professional work environment. Our team works together to achieve company goals of growth and financial success to the benefit of all team members seeking career advancement and opportunity.
Compensation: Commensurate with experience. Full time positions are eligible for compensation packages after completion of trial period that include Paid Vacation, Health Reimbursement Account, bonus, company iPhone and more.
Location: We are centrally located in the Wynwood neighborhood of Miami, Florida (near the American Airlines Arena and the Design District).
Apply: Send your resume and salary requirements to jobs@LoveMyBubbles.com. Please include Job ID "Senior Customer Service Representative" in your subject line and on all correspondence.
Digital Media Specialist
Overview: Bubbles Bodywear is seeking talented, hardworking professionals to join our team. We have an immediate opening for a digital media specialist. Main focus of the position incorporates experience in digital photo editing, videography and video editing. Knowledge of e-commerce and/or product marketing is preferred.
- Photo editing
- Video Editing
- Photoshop, FinalCut Pro
- Maintain our YouTube channel including filming, editing and uploading new videos
- Assist the Creative Director
- 1-2+ years experience as a Graphic Designer, Media Specialist and/or Web Designer
- To be proficient in Adobe Photoshop and video editing software
- To be proficient with file formats such as TIF, EPS, JPG, GIF and PDF, and how to create/ edit them and optimize images for the web
- Basic photography skills are a bonus
- Attention to detail, ability to work independently and strong organizational skills are required
- Minimum Associate's degree in creative field preferred
- Ability to work in conjunction with our Creative Director in the continuous process of updating and improving website
- Ability to work on multiple projects and adjust accordingly when corporate directions shift
- Flexible hours (full, part time and freelance situations will be considered)
*Salary commensurate with skill set and experience
Bubbles Bodywear is a laid-back but professional work environment that requires the ability to multitask and remain calm in the midst of deadlines and high-pressure situations.
We are centrally located in the Wynwood neighborhood of Miami, Florida (near the American Airlines Arena and the Design District).
Send your resume and salary requirements to jobs@LoveMyBubbles.com. Please include Job ID "Digital Media Specialist" in your subject line and on all correspondence.
Bubbles Bodywear is currently seeking models for shapewear, intimates, swimwear and video promotion. Opportunities for tradeshow and spokesmodel positions are also being considered.
Submit your application here
Sales Representatives wanted! Experience in the apparel industry is required. Representatives who currently represent other lines and/or exhibit at the industry trade shows is preferred. Call 1-800-401-5811 Ext 2 for details.
Do you have a successful home party business? Bubbles is a perfect product line to sell at home parties. Let your party-goers try on our products and once they see their new Bubbles booty, they will buy! Home party experience or an existing and verifiable home party business is required. Call 1-800-401-5811 for details.