Knowledgebase : Shipping
 


When orders are shipped, an automatic email is sent to you containing your tracking number. If you don't see this email in your Inbox, make sure to check Junk, Bulk and Spam folders. Please call 305-576-0012 if you ne...
Duties and/or other taxes like VAT may be due at the time your package is delivered or picked up at your local post office. These taxes are usually determined by the declared merchandise value on the customs documenta...
This all depends on your location and the shipping method you chose during the completion of your order. Please see your invoice to confirm the shipping method you chose when checking out. Please check our Shipping ...
Any of our 2-Day Shipping options do not include Saturday, Sunday or holidays for delivery days. For example, if an order is placed on Wednesday after 2PM, it is guaranteed to ship on Thursday. The next business day f...
There are several reasons why this could have happened. We recommend that you investigate the following avenues (that apply to your address) to locate your package: * Check by your side or back doors (or in any se...
GET YOUR TRACKING ONLINE If you logged into our website (or created a new account with a username and password) when placing your order, your invoice and tracking information will be saved and can be accessed on our...
As long as your order is placed by 2PM you can receive your package as soon as the next day. We offer several different shipping methods with both USPS and UPS. If you need your package by a particular date, we rec...
No! Merchandise is shipped in PLAIN BROWN BOXES, OR WHITE OR RED MAIL BAGS. The return address reads "S&V LLC". There are no additional brand or logo markings on the packages. International packages require company...
An automatic email is sent to our customers at the following points in the order process: * At the completion of every order * When an item ships * When a credit is issued to a customer Unfortunately these e...
Shipping within the U.S.: Depending on the shipping carrier (UPS or USPS), tracking information may not be available for the first few hours after you receive your shipping confirmation email from us. If 24 hours ha...
This is an optional add-on during the checkout process. This option appears just after you choose your desired shipping method. Choosing this option guarantees that your merchandise will ship from our warehouse within...
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