Knowledgebase : Ordering
 


This all depends on your location and the shipping method you chose during the completion of your order. Please see your invoice to confirm the shipping method you chose when checking out. Please check our Shipping ...
Yes! Please go to and click on the My Account link at the top right of the website. Login using your login name or email address and password. On the next page, click on "Customer Order History". Here you can: ...
No, you do not need an account to place an order. Just add items to your shopping bag and when done shopping, click the red "Checkout" button. You will have 2 different options: * LOGIN TO AN EXISTING ACCOUNT (or C...
Just give us a call at 305-576-0012 or email us [1] with a link to the other website/product. Your price match order will then be taken by phone. If you find a lower price just _after _you placed your order with u...
Absolutely! Our website uses modern security features which make placing an order online completely safe. All orders are processed with encryption meaning no unwanted eyes can view your personal data. Our website ...
Possibly! It depends on whether your order has already been shipped. Please contact Customer Service at 800-401-5811 to inquire about cancelling or changing your existing order. If an order has already shipped, it ...
Unfortunately we do not print a catalog at this time. If there are particular products or styles you would like to see but you do not have internet access, we are happy to send product information by mail. You can...
Absolutely! Customer Service phone hours are 8:30 AM to 7:00 PM EST on Monday through Friday; and 10:00 AM to 4:00 PM EST on Saturday. Monday through Friday, phone operators are available for Spanish, Swedish, Norw...
Customer satisfaction is our priority. If you are not completely satisfied with your purchase you may return or exchange your item within 90 days. For more information about our return policies, please view our Ret...
An automatic email is sent to our customers at the following points in the order process: * At the completion of every order * When an item ships * When a credit is issued to a customer Unfortunately these e...
We accept Visa, MasterCard, American Express, Discover, PayPal, Google Checkout and checks and/or money orders by mail. Please visit our Payment Options page [1] for more detailed information like how to pay by che...
This is an optional add-on during the checkout process. This option appears just after you choose your desired shipping method. Choosing this option guarantees that your merchandise will ship from our warehouse within...
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