Are your customer reviews real?
Posted by Karen Jones on 26 August 2013 09:32 AM

Yes! Each review on our website is authentically written by customers using the form that you used to submit this feedback. We check each feedback to ensure that it was written by a “real” customer by matching the submitted email address with our order database.

And we have an email record for each and every one of the thousands of reviews we have received over the past 10 years.

You can also read our online reviews which are posted on independent review sites, which require that a customer completes an order on our website and an email validation before their review can be posted online.

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